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Company Overview: At Sweed, we offer more than just a point of sale system. We provide a comprehensive retail cannabis solution, integrating powerful POS functionality with e-commerce, delivery services, detailed analytics, marketing and loyalty programs, and inventory management. Our all-in-one platform simplifies retail operations, allowing businesses to focus on what matters most.Job
Summary: As a Technical Support Specialist II, you will play a crucial role in ensuring our customers have an exceptional experience with Sweed. You'll engage directly with users, providing support and guidance, as the primary liaison between the client and the development team. You will review and deeply investigate issues escalated from Tier I Support.
\nResponsibilities:
Sweed is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by law.
Other
$69k-94k (estimate)
04/28/2024
06/27/2024
The job skills required for Technical Support Specialist Tier II include Customer Support, Technical Support, Product Knowledge, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist Tier II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist Tier II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Specialist Tier II positions, which can be used as a reference in future career path planning. As a Technical Support Specialist Tier II, it can be promoted into senior positions as a Technical Customer Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist Tier II. You can explore the career advancement for a Technical Support Specialist Tier II below and select your interested title to get hiring information.